Store Reviews
Thank you so much for the very helpful customer service!!
Jessica Grindstaff
New York, NY
12/16/2018
The customer service was fantastic, thank you so much for you making sure that we got this order on time!!
Jessica Grindstaff
New York, NY
12/16/2018
Awesome stuffed animals.
George Taylor
Provo, UT
12/11/2018
Thank you for your personalized and kind attention!
Ruth Cisneros
New York, NY
12/08/2018
We didn't use the Hansa online store this time. We placed the order and submitted payment over the phone. In the past, we have used the Hansa online store with good results.
Peter Schaeffer
Houston, TX
10/18/2018
Hansa store was awesome.Good communication and fast shipping.Great job!
joseph chisholm
pocomoke city, MD
07/23/2018
Not for a child. More for Mom. Looks like the real thing. I add a collar to enhance the reality. I am an adult and collect Hansa animals. I do not feel alone wth three dimensional beings in my space.
Marian Siegel
Nashua, NH
05/15/2018
Hansa makes the most beautiful plush I have ever seen. Amazing customer service. I will definitely continue with this company!
Deanne Lopes
Philadelphia, PA
05/01/2018
Everyone is very helpful
Patricia Ruzic
Dearborn, MI
03/30/2018
Great products!
Aaron Martinez
Bennet, NE
03/27/2018
It was very easy to select an item and order. Item shipped quickly and arrived safely.
J. BURRELL
VANDLING, PA
02/24/2018
I'm an graphic designer professionally but my hobby and passion is sewing bears and other soft toys, I was so impressed with how beautiful your designs are - in every little detail. True to form and and depiction. Absolutely love Hansa!! Thanks so much! : )
Sue Thurber
Salt Lake City, UT
02/19/2018
Fast delivery and beautiful plush animals!
Deanne Lopes
Philadelphia, PA
02/06/2018
Shipping was extremely fast and accurate. Extremely pleased.
Rebecca Gregson
Lagrange, KY
02/05/2018
Every time I call the Hansa people, they always answer my questions. When I hang up, I feel as if I just finished talking to a friend.
Linda Vaughan
Fishers, IN
02/04/2018
My order arrived quickly, and the items are correct. Maybe you could wrap each guinea pig in a separate piece of tissue paper instead of all three in one sheet. This might help them from getting squished since they came in a mailing envelope rather than a box.
Elizabeth Black
Henrico, VA
02/01/2018
Their customer service is wonderful. I felt like I made a new friend every time I talked to them.
Linda Vaughan
Fishers, IN
01/31/2018
They were very helpful and knew just what look I was trying to achieve.
Linda Vaughan
Fishers, IN
01/31/2018
They were helpful when something ended up being back ordered- Wish I would have known about the backorder ahead of time, but the issue was taken care of.
Jenn Higgins
Milwaukee, WI
01/09/2018
Hansa staff are very courteous and helpful. Questions were addressed in a timely manner. Our bear was well wrapped and protected from any damage during shipping. The bear arrived quickly and on time. We LOVE Hansa Toy Store, thank you!!!
Donna Dotti
Rocklin, CA
12/20/2017
We like the store. However, shipping was another matter. The box (big) arrived in Houston on 12/5 and then disappeared. Eventually I called UPS and complained. They started searching and found the Unicorn. It finally arrived on 12/15. Our daughter's birthday was 12/6. We actually got her a different toy because we feared the Unicorn would not show up on time. She will get the Unicorn for Christmas.
Peter Schaeffer
Houston, TX
12/19/2017
My two purchases arrived quickly and well-packaged. They are beautiful and very well-made.
Amy Graf
Ann Arbor, MI
11/23/2017
Quick service!
Georgina Jordan
Pawleys Island, SC
11/03/2017
Fast delivery of awesome toy!
Retta Lewis
Fremont, IN
10/16/2017
Excellent service. We are very pleased.
Janet Huston
Scotia, NY
10/09/2017