I'd cause to call the store for an order update. They were very helpful, would absolutely purchase again!

Easy to order and was delivered very quickly.

Everything was handled quickly and correctly. No problems with product or shipping. Would definitely recommend.

Customer service is always impeccable and prompt!

Staff very professional

The store is set up great! Easy to use and find things. I was looking for a Thylacine / Tasmanian Tiger which you seem to sell to Australia but not the United States. I wish you sold those in the USA.

Excellent selection & great quality. Fantastic products

I can't say enough positive things about this store. Helpful, knowledgeable and offers quick service...JOE is a SUPERSTAR. I couldn't be happier with the quality of their service and the products they offer.

The store is amazing! Very helpful people and the order arrived in a few days, even right before Christmas!!

Incredibly fast shipping and great variety of products.

Very quick shipping even tho I ordered it shortly before Christmas. Very pleased with my shopping experience.

I'd perhaps suggest more pics of the critters from different angles. I do marketing and web dev, think it would help folks get a better idea of the product. Maybe boost sales. I love your toys, so well made!! Want to see you guys do well!! ; ) Regards! Sue T.

The store is easy to navigate though I wish some of the photos of the animals were a little bigger/had more angles. But the selection to choose from is amazing, checkout was easy and when I had a customer service issue the staff responded incredibly swiftly and were super accommodating.

Thank you Mr. Joe Kennedy after I explained that I needed a new orangutan to replace my rodent damaged orangutan that was in storage last year.

Carol in customer service is outstanding to work with! She is very helpful and always follows up if I have questions. She actually calls back!

Customer service was excellent

Very pleased with this online store. I plan to be a returning customer.

Easy to shop, quick delivery. Flawless shopping experience.

I love the ease of looking at the wonderful selection of animals. The ease of ordering & shipping was a great experience. The quality is impeccable.

This cat is beautiful, soft and it looks real. Arrived fast. Love it.

It was a pleasure shopping on your site. My only recommendation would be to ship in a box

Fast shipping

Really good store!

Ordering was very easy and delivery was within time promised.

Fast and nicely packaged.