I had an excellent experience shopping at Hansa Toy Store Online. One of the items I ordered was out of stock, but a representative emailed me with help and suggestions until we had worked out a satisfactory replacement item. The adjustment of the bill worked smoothly, and we received everything quickly, as well. The only misgiving I had was when I received the package--three animals were stuffed pretty tightly inside a plastic envelope, and I was worried that the dragon's delicate-seeming wings might be injured, but they were not. I imagine the packers are pretty good at getting the animals into the package so that they aren't damaged. I would definitely shop here again, and would recommend to any one. Five Stars!
Catherine W.
Kelley, IA
11/24/2014
Kelley, IA
11/24/2014
Love it!!!Oh, Joe was a wonderful salesperson. I will buy more Hansa products!
Usha Bailey
Vero Beach, FL
11/22/2014
Vero Beach, FL
11/22/2014
I had a great experience with the Hansa Toy Store! The service and speed of delivery was excellent. Thanks for the wonderful experience!
Tracey
Warren, MI
11/22/2014
Warren, MI
11/22/2014
Delightful telephone interaction. Incredibly fast delivery. Thank you so much. Love HANSA Toy Store!!
marcia morgado
Honolulu, HI
11/04/2014
Honolulu, HI
11/04/2014
high quality on all the animals ive received - fast shipping and love the combo deals - id like to see more of them.
Laura Beattie
New York, NY
10/29/2014
New York, NY
10/29/2014
Easy to use and navigate. Quick delivery.
Kurt Mihelich
Fairfax, VA
09/18/2014
Fairfax, VA
09/18/2014
HANSA is fantastic! The animals were beautifully crafted and shipped to Australia weeks before I expected them to arrive, which is another fantastic quality I look for when ordering online! They are brilliant resources to teach about wildlife, conservation and the impact of humans on the environment (flora and fauna) I will definitely be a returning customer.
Chloe Hind
Samson,
09/09/2014
Samson,
09/09/2014
Purchased the sheep online and was incredibly impressed by the follow up call on shipping and email conversation I had w Joe Kennedy in customer service.
Jane
San Francisco, CA
08/07/2014
San Francisco, CA
08/07/2014
Fast shipping and very well made. Some of the most realistic stuffed animals I have ever bought. Will definitely buy from again
Deanna Tassie
Norwood, NY
08/05/2014
Norwood, NY
08/05/2014
Very cogent and speedy service/delivery.
Jennifer Lockwood
Portland, OR
08/02/2014
Portland, OR
08/02/2014
Joe is the best!
Behzad Taufiq
New York, NY
07/23/2014
New York, NY
07/23/2014
Another quick, smooth order with the same great customer service, another rave review for HansaToyStore! So glad a photographer friend, who uses Hansa animals as props, tipped me off to this company!
Margaret Gibbs
Richmond,
07/16/2014
Richmond,
07/16/2014
Joe is an excellent store owner - he is very fast at responding to inquiries, and he ships items quickly. In addition, he is very well versed when it comes to Hansa products.
Behzad Taufiq
New York, NY
07/14/2014
New York, NY
07/14/2014
great stock - something for everyone - websites easy to navigate and shippings very fast - love my menagerie!
Laura Beattie
New York, NY
07/10/2014
New York, NY
07/10/2014
You may use my review from the upper review! I can't think of anything more pleasant to say about Hansa Creations! Spectacular!
Maryam Sherif
Oak Hill, WV
07/02/2014
Oak Hill, WV
07/02/2014
Another winning sale! I particularly appreciate the willingness to ship the large life size animals internationally, and the ingenious and careful packaging. Instead of wasted box space, the bigger "pets" arrive wrapped like mummies -- clever! Customer service is tops, and shipping is fast. I've recommended the Hansa Toy Store to a number of other doll collectors, as their animals make wonderful props for doll displays.
Margaret Gibbs
Richmond,
07/01/2014
Richmond,
07/01/2014
Everyone in the store was professional
Tad Skinner
Litchfield Park, AZ
06/23/2014
Litchfield Park, AZ
06/23/2014
love the website - easy to navigate and search - tho the kids toys are adorable, I love the realistic animals - their details are amazing
Laura Beattie
New York, NY
06/16/2014
New York, NY
06/16/2014
I would also like to say that I may not have been so quick to spend this kind of money if it were not for Joe. He as I great guy and knows his business and is also very honest. If you would like to call him, he is happy to talk to you. When I received my Snow Leopard in only 2 days, I think he was as excited as I was. There are other places to buy Hansa, but they do not have Joe there to
help you.
help you.
Patricia Redemeyer
Richmond, CA
06/11/2014
Richmond, CA
06/11/2014
Living in a distant time zone, I can attest to the wonderful round-the-clock, all-week personalized customer service. Hansa lifesize animals are becoming addictive! First I ordered several dogs, this time the wolf, and the pony is next. (I draw the line at the grandkids' hinting for eight reindeer + Rudolph for next Christmas, though :) .)
Margaret Gibbs
Richmond,
05/21/2014
Richmond,
05/21/2014
The usual smooth, easy transaction I've come to expect. The friendly personal service is exceptional. I'm hoping the company will add to its line the endangered, unique Scottish Highland Wildcat, Felis sylvestris, As a supporter of the cat's preservation, I would put a Hansa version at the top of the shopping list I've made of their other animals I plan to buy!
Margaret Gibbs
Richmond,
05/17/2014
Richmond,
05/17/2014
Great quality products !!!
evan appebaum
ile perrot,
05/16/2014
ile perrot,
05/16/2014
I have been a doll collector for decades and am now adding stuffed pets for them. Most of the dolls are lifesize and lifelike, and the Hansa animals make a perfect fit. After six purchases, with wonderful personal customer service every time, safe packing and fast international delivery service, I'm hooked on Hansa as the source for my own pets and gifts for my family. I have a shopping list of more that I intend to buy this year when family birthdays roll around. Happy I discovered this online store and to recommend them to others!
Margaret Gibbs
Richmond,
05/14/2014
Richmond,
05/14/2014
fast delivery, very customer oriented.
elizabeth van haverbeke
Lincoln, NE
05/06/2014
Lincoln, NE
05/06/2014
Excellent customer service. Joe was very helpful. He really catered to my needs and exceeded my expectations.
Onika Williams
Vancouver,
05/05/2014
Vancouver,
05/05/2014