Very quick service and delivery.

Very good store!

Finding this cream ferret was really special for me as I just had to put mine to sleep and this little guy has been my only comfort. The quality is exceptional and he’s absolutely adorable. Thank you for making these beautiful toys

I have made two purchases recently and have had the opportunity to work with Carol. Carol is great to work with. She is responsive and very helpful.

Joe was absolutely fantastic to deal with. Delivery was quicker than expected. Thank you for superior service.

I've bought four different Hansa products, and each one js so well craftwd! My daughter loves insect plushes, and there is no better source online.

What great people to work with! We ordered for Christmas, 2020, but these dogs were out of stock. COVID delays kept moving the delivery date month to month. Customer service kept me updated until mid June when the dogs arrived on our doorstep. Every company should be so happy to work through the bumps along the way. Can't recommend them enough. Thanks!!

I was happily surprised when I called Hansa that I immediately got a real person on the phone who answered all of my questions! Customer for life!

I ordered a few items for my grandchildren aand they were all beatuifuully made and shipped quickly. One item was on backorder and it was sent when they were back in stock. I did not have to call or remind them .I would order from them again. Very good store.

I really appreciated all of the courteous and helpful support I received as my granddaughter and I waited for the wombat to arrive. Thank you so much!

Efficient online ordering. Thanks!

Store pricing was comparable to other sites that I had been checking for Hansa Toys. My item was well packaged and shipping was quick. I am very happy with my purchase.

Great customer service overall exceptional deals and good shipping, fair and honest! Reputable!

Great store, great prices and great service/shipping times.!! Highly Recommended

Always helpful anyone I’ve spoken to are real nice Very pleasant staff an know products

Grandkids received the groundhogs I sent to them and loved them. Just received a video of them unwrapping them. Kids thought that groundhogs were so cute and cuddly and were excited and happy to get them. Thanks for creating the groundhogs.

The people are wonderful at this Hansa (Phoenix Toys) location. Smart, helpful and prompt. THEY CARE !

My transaction with HansaToyStore was excellent.

This store is GREAT, the people are considerate, patient, helpful and prompt. I wish all stores offered such wonderful customer service.

Beautiful pictures and very easy to use.

Wonderful selection, absolutely stunning quality. Fast and efficient shipping too. Highly recommended to serious plush collectors. 5/5.

I slike shopping here, I think the 17.00 fee for a clear plastic bag w/ colored spots is way too much money and IU don't consider that gift wrapped at all. The person saw the gift immediately because the 'gift wrapping' was just a clear plasitic bag.

The store informed me of estimated delivery and was right on target. They were extremely accommodating with a question I had. I will only purchase next item(s) from HansaToyStore.com directly. Fantastic experience.

Bought on-line, the web site was easy

Great store and beautiful stuffed animals. My granddaughter loves this bunny!