We didn't use the Hansa online store this time. We placed the order and submitted payment over the phone. In the past, we have used the Hansa online store with good results.

Hansa store was awesome.Good communication and fast shipping.Great job!

Not for a child. More for Mom. Looks like the real thing. I add a collar to enhance the reality. I am an adult and collect Hansa animals. I do not feel alone wth three dimensional beings in my space.

Hansa makes the most beautiful plush I have ever seen. Amazing customer service. I will definitely continue with this company!

Everyone is very helpful

Great products!

It was very easy to select an item and order. Item shipped quickly and arrived safely.

I'm an graphic designer professionally but my hobby and passion is sewing bears and other soft toys, I was so impressed with how beautiful your designs are - in every little detail. True to form and and depiction. Absolutely love Hansa!! Thanks so much! : )

Fast delivery and beautiful plush animals!

Shipping was extremely fast and accurate. Extremely pleased.

Every time I call the Hansa people, they always answer my questions. When I hang up, I feel as if I just finished talking to a friend.

My order arrived quickly, and the items are correct. Maybe you could wrap each guinea pig in a separate piece of tissue paper instead of all three in one sheet. This might help them from getting squished since they came in a mailing envelope rather than a box.

Their customer service is wonderful. I felt like I made a new friend every time I talked to them.

They were very helpful and knew just what look I was trying to achieve.

They were helpful when something ended up being back ordered- Wish I would have known about the backorder ahead of time, but the issue was taken care of.

Hansa staff are very courteous and helpful. Questions were addressed in a timely manner. Our bear was well wrapped and protected from any damage during shipping. The bear arrived quickly and on time. We LOVE Hansa Toy Store, thank you!!!

We like the store. However, shipping was another matter. The box (big) arrived in Houston on 12/5 and then disappeared. Eventually I called UPS and complained. They started searching and found the Unicorn. It finally arrived on 12/15. Our daughter's birthday was 12/6. We actually got her a different toy because we feared the Unicorn would not show up on time. She will get the Unicorn for Christmas.

My two purchases arrived quickly and well-packaged. They are beautiful and very well-made.

Quick service!

Fast delivery of awesome toy!

Excellent service. We are very pleased.

Hansa Toy is a pleasure! My order was shipped immediately and I am very happy with the quality and realistic nature of these beautiful plush animals! Highly recommend!

Hansa is just absolutely amazing!!! Very convincing of their realistic looking plush animals!!! I even ask friends the questionable quote when showing pictures ' Is it real!? Or is Hansa!?' My answer to the company's quote its not just Hansa! It's the most incredible and the most inspiring of all! I give this company the highest rating you ever could give in this world! 100% Highly recommended !!!

great service

Overall this is a great store: fast delivery and high-quality product. I will come back to buy something else again.