Hansa staff are very courteous and helpful. Questions were addressed in a timely manner. Our bear was well wrapped and protected from any damage during shipping. The bear arrived quickly and on time. We LOVE Hansa Toy Store, thank you!!!

We like the store. However, shipping was another matter. The box (big) arrived in Houston on 12/5 and then disappeared. Eventually I called UPS and complained. They started searching and found the Unicorn. It finally arrived on 12/15. Our daughter's birthday was 12/6. We actually got her a different toy because we feared the Unicorn would not show up on time. She will get the Unicorn for Christmas.

My two purchases arrived quickly and well-packaged. They are beautiful and very well-made.

Quick service!

Fast delivery of awesome toy!

Excellent service. We are very pleased.

Hansa Toy is a pleasure! My order was shipped immediately and I am very happy with the quality and realistic nature of these beautiful plush animals! Highly recommend!

Hansa is just absolutely amazing!!! Very convincing of their realistic looking plush animals!!! I even ask friends the questionable quote when showing pictures ' Is it real!? Or is Hansa!?' My answer to the company's quote its not just Hansa! It's the most incredible and the most inspiring of all! I give this company the highest rating you ever could give in this world! 100% Highly recommended !!!

great service

Overall this is a great store: fast delivery and high-quality product. I will come back to buy something else again.

The Hansa folks are great, I love that you get rewarded with purchases. Thank you.

Amazing service and super fast shipping. I am about to order more animals right now! Hahaha

The best and most helpful store for plush toys I've ever had the pleasure to deal with. Exemplary customer service ben by the high standards I've come to take for granted in New York.

The folks at Hansa Toy Store were amazing, filling a huge and unusual order for me very quickly and then figuring out how to ship it all to Hong Kong! Excellent service. The quality of the animals is just superb.

Great store, fast delivery and friendly service.

Great store with excellent products and fast shipping.

As with other Hansa products I've purchased, this one is adorable. It arrived on time and in good shape.

Excellent products and very good customer service. My order shipped out two hours after I placed it.

Exactly the quality I expect from Hansa stuffed animals. Received in time for Xmas and the kids love them!

I've been collecting Hansa animals for several years now, whenever I can find room to put a new lifesize one :-) . The service is always fast and efficient and international shipping is prompt and careful. I wish I had the space for a whole zoo!

Was very easy to order.

Received marvelous help from young man who was very kind in helping me find and place an order.

Shopping online can be a bit hit and miss. I am in Australian so when I order from overseas and have to pay a lot of postage, I do worry about whether I am getting "the real deal". The products are delightful, good quality items from a reputable brand. Will definitely buy here again!

Best.

Excellent as well.