I can't believe the selection Hansa has...and based on my purchase, the quality of toys is exceptional. PLUS, the staff is very helpful and friendly!

Best place to shop at

Prompt shipping easy to work with.Will definitely buy items from them again. Thank you for the great looking animals!

Such care in packing,shipping.

I'm quite happy with Hansa's service. (Fast and kind reply, fast shipping, and of course high quality products). Will definitely continue buying Hansa toys :)

Received my polar bear cub soon after the order. A question I had about one of the animals was answered very quickly.

Did my order online and also had a phone conversation with a customer rep. Everything was professionally handled and customer service friendly and thorough. My order was shipped Internationally to The Russian Federation. It traveled with no problems or package damage and arrived earlier than expected and passed customs no problem. Also had a tracking number so it was fun to see where it was during its travels.

I only recently discovered this store, and I'm very glad I did. I've been collecting Hansa (and other realistic) plushes for years, but it's hard to find a broad selection. I've hit the jackpot here! Looking forward to future purchases.

I was a little disappointed at first because Bear Snuggles was said to be available for shipment, but it did not ship for nearly 2 weeks. The quality of the animals is great. I had a question about another animal, and that question was answered promptly.

Best plush toy crafters out there! Wonderful products and a huge range that's bound to have your favourite animals!

worth every penny

I ordered a ride-on sheep as a last minute purchase and needed expedited shipping. The sheep came a day earlier than promised and was well protected in several layers of packaging. Other websites offered the same sheep, but only Hansa Toy Store offered the expedited shipping that I needed. Thank you for your very prompt service!

Looking forward to my next purchase.

I had several problems ordering, my fault because I pushed the wrong buttons, but CAROLE took the time to help me and work out the difficulties. She was cool and very professional. My highest praise for her dedication with a rather grouchy and unruly customer.

The Hansa products are amazing! They're the best plush toys on the market with a huge product list, including animals I hadn't even heard about! They're all lovingly hand-crafted and detailed, with information on the factory they're created in, as well as the process gone into making the products. I'll be buying from this store frequently! Shipping was a little unfavourable with the products I ordered all stuffed into the box without any form of padding, and one got a little out of shape but was fixed with some effort. Otherwise fast and reliable shipping with accurate tracking! Easily one of my favourite stores ever as I am a big soft-toy collector. Very satisfied!

The animals are so real looking and they add so much character and décor to a room!!

I plan on shopping here more often the kids love what they get from here and I fall in love with them also.

Prompt service

Store is responsive to inquiries and made my purchase super easy. I'm a happy customer.

Good service.

I love this store and will be back to shop here again.

Excelente servicio y los peluches divinos. Muchas gracias

The staff was very helpful and shipped both items on time for a Christmas.

Excellent customer service!

Great customer service and fast delivery.